This Privacy Policy describes how Grace Leap Solutions ("we," "us," or "our") collects, uses, and shares information when you use our website. We are committed to protecting your privacy and ensuring transparency in our data practices. This policy applies to all visitors and users of graceleapsolutions.com

Information We Collect 

We collect several types of information to provide and improve our services, including: 

Personal Information You Provide Directly:

You may directly provide us with information when you:

Fill out contact forms or inquiry forms on our website, which may include your name, email address, phone number, company name, and job title. Subscribe to our newsletters or marketing communications, providing your email address. Communicate with us via email or other direct contact.

Information Collected Automatically:

When you visit our website, we automatically collect certain information, including:

Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. Device Information: Information about the computer or mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information. Cookies and Similar Tracking Technologies: We use cookies, heatmaps, and similar technologies to track user activity and collect website usage data, such as pages viewed, time spent on pages, and navigation paths. This helps us analyze website traffic, understand user behavior, and improve our website's performance and user experience.

Information from Third-Party Services:

We utilize third-party services for marketing and analytics purposes, which may collect information about your interactions with our website and advertisements:

Analytics Tools: We use website analytics services, such as Google Analytics, to help us analyze website traffic and user behavior. These services may use cookies and similar technologies to collect information about your use of our website. Advertising Services: We use paid marketing and advertising services, including Facebook Ads and Google Ads, to promote our services. These platforms may collect data about your interactions with our ads and website to optimize ad campaigns and provide targeted advertising.

Cookie Policy

We use the following types of cookies:

Essential Cookies: Duration: Session to 2 years - Required for basic website functionality Performance Cookies: Duration: Up to 2 years - Help us understand how visitors interact with our website Functionality Cookies: Duration: Up to 2 years - Remember your preferences and settings Targeting/Advertising Cookies: Duration: Up to 13 months - Help deliver relevant advertisements

How We Use Your Information

We use the collected information for various purposes, including:

Providing and Improving Services: To operate, maintain, and improve our website and services; to personalize your experience on our website. Communication: To respond to your inquiries, requests, or questions; to provide customer support; to send you administrative information, such as updates to our policies. Marketing and Advertising: To send you newsletters, marketing communications, and promotional materials (if you have opted in to receive such communications); to manage and optimize our advertising campaigns on platforms like Facebook and Google Ads; to deliver targeted advertising. Analytics and Website Optimization: To analyze website traffic, usage trends, and user behavior; to conduct research and analysis to improve our website and marketing efforts; to use heatmaps to understand how users interact with our website and optimize user experience. Legal Compliance and Protection: To comply with applicable laws, regulations, and legal processes; to enforce our website terms of service; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Data Retention Policy

We maintain different types of personal information for the following maximum durations:

Account Information: 7 years after account closure or last interaction Transaction Records: 10 years for tax and legal compliance Marketing Communications Data: 5 years from last interaction Website Usage Data: 3 years from collection Cookie Data: Up to 2 years depending on the cookie type

Automated Decision Making

We may use automated decision-making for:

Marketing personalization Website content optimization Security and fraud prevention

You have the right to request human intervention in any automated decisions that significantly affect you.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, marketing assistance, and analytics services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. Business Transfers: In the event of a merger, acquisition, reorganization, sale of company assets, or other business transaction, your information may be transferred or disclosed as part of the assets. Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud or illegal activity, or protect the safety of users or the public. With Your Consent: We may share your information with your consent or at your direction.

International Data Transfers

As a marketing agency operating worldwide, your information may be transferred to and processed in countries outside of your country of residence, which may have data protection rules that are different from those of your country. By using our website and providing us with your information, you consent to such transfers.

Your Choices and Rights

You have the following rights regarding your personal information:

Opt-Out of Marketing Communications: You may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative messages. Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that if you disable cookies, some features of our website may not function properly. Access and Correction: You may have the right to access, review, and request corrections to your personal information that we hold, subject to applicable law. To exercise these rights, please contact us using the contact information below.

GDPR Compliance

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

Consent Contractual necessity Legal obligations Legitimate interests

Contact our Data Protection Officer at for GDPR-related inquiries.

California Privacy Rights (CCPA/CPRA)

California residents have specific rights regarding their personal information:

Right to know what personal information is collected Right to delete personal information Right to opt-out of the sale of personal information Right to non-discrimination for exercising these rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach affecting your personal information, we will:

Notify affected users within 72 hours of discovery Provide details about the breach and data affected Outline steps taken to address the breach Offer guidance on protecting your information

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Disclaimer Regarding Independent Research

Important Disclaimer: Grace Leap Solutions provides marketing services and website content for informational purposes only. We are not responsible for any actions taken by users based on the information provided on our website. Users are solely responsible for conducting their own independent research and due diligence before making any decisions or purchases based on information obtained from our site or through our marketing partnerships. We explicitly disclaim any liability for any losses or damages incurred as a result of users' actions or reliance on information from our website or partners.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page, with an updated "Last Updated" date. Version: 2.0.0 (February 15, 2025)